The short version
- We use your data only to run your AI marketing team and manage the Meta ad accounts you connect. Nothing else.
- We act only on your instructions. Campaigns are never launched automatically, and any money-related change needs your confirmation.
- We do not sell your data, do not use it for advertising to you, and do not use it to train AI models.
- You can export or delete your data at any time from the app or by contacting us.
1Who we are
My AI Office (the Service) is a business tool that helps advertising specialists and agency clients manage advertising campaigns in Meta (Facebook and Instagram) with the help of AI assistants. The Service is operated by Traffic Pro (Czech Republic), the data controller. Questions: trafficpro.hom@gmail.com.
2Scope
This Policy explains what personal data we collect, why, how we use, store, protect and share it, and the rights you have. It applies to the My AI Office web application, its subdomains and any related interfaces, together with all features and communications offered through them (the Services). By creating an account and using the Services you acknowledge the practices described here.
3What data we collect
Profile information: your name, a short description of yourself or your business, and your preferred communication style.
Meta connection: when you connect your ad accounts (through Facebook Login or by voluntarily providing a Meta access token), we receive an access token and the ad-account information you authorise.
Meta ad-account data: campaign names, statuses, statistics, pixel state and related advertising data needed to provide reports and manage ads.
Chat history with the AI assistants, so they remember context.
Chat media (voice, images, files): we store only the derived text, not the original files.
Service data: tasks, notifications and settings, plus basic technical and usage data used to keep the Service secure.
We do not collect special-category data and we do not sell your data.
4How and why we use your data
We use your data to operate the AI assistants that manage advertising and produce reports; to read statistics; and, only with your explicit confirmation, to make the changes you request (such as pausing a campaign or changing a budget). No change is made without your confirmation, and campaigns are never launched automatically. We also use it to remember the context of your conversations and to provide reports and notifications.
Our legal bases under the GDPR are performance of our contract with you (to provide the Services), our legitimate interest (to secure and improve the Services), and your consent where required.
5Meta access
Access to your ad accounts is used only to operate the Service: viewing statistics and managing your advertising according to your tasks. In line with the Meta Platform Terms and Developer Policies, Meta data is used solely to provide the features you request, is not sold, not shared for advertising, and not used to train models. You can revoke access at any time, both inside the app and on Meta's side (Facebook Settings, then Business Integrations).
6How data is stored and protected
Your Meta token is encrypted (AES-256-GCM) before storage and is never shown in reports, logs or responses. Each client's data is isolated; one client cannot access another client's data. Data is transmitted over encrypted HTTPS. Original media files are not stored.
7Who we share data with
We do not sell your data and do not share it with third parties for their own purposes. Data is processed by trusted providers strictly on our instructions: Meta (advertising), Anthropic and OpenAI (processing of text, voice and images), Railway and Netlify (hosting and storage). They process data only to the extent needed to provide the Service. Because the assistants generate text by prediction, responses may occasionally be inaccurate, so always review actions before confirming.
8Transfers outside the EU
Some providers (for example the AI providers and Meta) may process data outside the EU, including in the United States, based on safeguards provided by law such as the Standard Contractual Clauses.
9How long we keep data
Data is kept while you use the Service. Chat history is limited to a certain number of the most recent messages. At your request, or when you delete your profile, we delete your data and access tokens.
10Your rights and deletion
You have the right to access your data and receive a copy, to rectify, erase, restrict or object to processing, to data portability, and to withdraw consent. To exercise these rights, contact us or use the Privacy section in the app (export data, disconnect Meta, delete profile). To delete your data you can also write to trafficpro.hom@gmail.com with the subject "Data deletion".
11Complaint to a supervisory authority
If you believe your rights have been violated, you can contact a data-protection supervisory authority. In the Czech Republic this is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, ÚOOÚ, uoou.cz).
12Agent decisions and your responsibility
The assistants act on your tasks. Important changes (budgets, launching, pausing) are performed with your confirmation. Advertising decisions and responsibility remain with you as the owner of the ad account.
13Children
The Service is a professional business tool and is not intended for anyone under 18 years of age.
14Changes and consent
We may update this Policy; the current version is always available in the app. By continuing with registration, you confirm that you have read this Policy and agree to the processing of data to the extent described.
15Contact
Traffic Pro (My AI Office). For any privacy question or request: trafficpro.hom@gmail.com.